Update to ARD ordering infrastructure

Scheduled Maintenance Report for ARD

Completed

The ordering infrastructure deployment is complete. You can place orders again.

Posted Jul 09, 2021 - 20:43 UTC

Verifying

Verification is currently underway for the maintenance items.

Posted Jul 09, 2021 - 20:28 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 09, 2021 - 19:31 UTC

Scheduled

Summary: The Maxar ARD team will make a minor change to the ARD ordering infrastructure tomorrow that may impact orders that are in progress.

Change date/time: Friday, July 9, 1:30 PM Mountain Time. Duration: 1 hour

Customer impact: All ARD services will remain online during this deployment. Every effort will be made to minimize the impact on orders. However, if an order is in process or placed during the deployment window, it will fail. Avoid placing orders right before or during this update.

Action required: Once the deployment is complete, check the status of your order by making a “get status” request from the SDK or Postman collection. If an order shows a “failed” status, it will need to be resubmitted.

Posted Jul 08, 2021 - 19:27 UTC